J Buzz Privacy Policy – Your Data Is Safe With Us

J Buzz is one of Bangladesh's most trusted online gaming and Sports Betting platforms. Your privacy is our top priority. This Privacy Policy explains in detail how we handle your personal information.

When you open an account, play games, make payments, or use any of our services on J Buzz, you share certain information with us. This policy clearly outlines how that information is used, who it is shared with, and how long it is retained.

We never sell your data. Your privacy at J Buzz is non-negotiable — that's a promise we stand by.

J Buzz collects only the information that is necessary. We never ask for unnecessary or excessive data. Below is a breakdown of what we collect across three categories:

The information above is collected directly from you (at registration), automatically (via cookies and tracking), and through third-party verification agencies.

J Buzz uses your data strictly for legitimate purposes. We will never use it in any way you have not authorized. The main purposes for which we use your data are:

• Account Management: Registration, login, and profile management.
• Payment Processing: Deposit, withdrawal & transaction verification.
• KYC Verification: Identity verification to meet legal obligations.
• Customer Support: Handling complaints, questions, and issue resolution.
• Security: Prevention of fraud, money laundering, and illegal activity.
• Service Improvement: Analytics to improve your gaming experience.
• Promotional Communications: Offers and bonuses are shared only with your consent.
• Legal Compliance: Meeting regulatory authority requirements.

J Buzz uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of cookies J Buzz uses:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance Cookies: Used to monitor site speed and overall performance.
• Functionality Cookies: Helps remember your preferences such as language and theme.
• Analytics Cookies: Used to understand which pages receive the most visits.

You can disable non-essential cookies at any time through your browser settings. Note that some features may not function properly as a result.

J Buzz never sells your personal data to third parties. However, limited information may be shared in specific circumstances:

• Payment Provider: Only the information necessary to process transactions with Mobile Pay, Nagad, Rocket, and partner banks.
• KYC Partner: Only the information necessary for verification is shared with identity verification agencies.
• Game Provider: Only the minimum data necessary to operate the games.
• Law Enforcement: Under a court order or mandatory directive from a regulatory authority.
• Technology Service Providers: Hosting and cloud services where data protection agreements are mandatory.

All third parties are required to comply with J Buzz's strict data protection standards. They may not use your information for their own purposes.

J Buzz does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:

Once the retention period expires, data is securely deleted or anonymized. Certain information may need to be kept longer for legal compliance.

J Buzz uses industry-leading security measures to keep your data safe. Our security layers include:

• SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transfers.
• Database Encryption: All sensitive data stored on our systems is kept in an encrypted state.
• Two-Factor Authentication (2FA): An additional layer of security for logging into your account.
• Firewall & DDoS Protection: Protecting servers against cyber attacks.
• Regular Security Audits: Regular third-party penetration testing.
• Access Control: Only authorized personnel have access to specific data.

You have full control over your data at J Buzz. You are entitled to the following rights:

J Buzz is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors.

• Age verification is mandatory at the time of registration.
• Age is re-verified during the KYC process.
• If a user is found to be a minor, their account will be immediately closed and all associated data will be deleted.

J Buzz may update this privacy policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of the page.
• For significant changes, we will send a notice to your registered email address.
• You will be notified of any significant changes the next time you log in to the platform.

Continued use of J Buzz after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page regularly.

For any questions, complaints, or requests regarding this privacy policy, please get in touch with us:

• Email: support@jbuzz.biz
• Live Chat: Chat icon at the bottom-right of the platform.
• Response Time: Typically within 24–48 hours.